When you’re dealing with a data protection regulator, the stakes are high and the margin for error is slim. XpertDPO brings hands-on experience, sector insight, and a proven track record in guiding organisations through complex regulatory interactions. Whether it’s the DPC, CNIL, Garante, ICO, or another data protection or privacy authority, we help you manage the process, avoid missteps, and present a credible, compliant position.
We’ve worked directly with a multitude of Regulators, EU and other. We know how the different supervisory authorities operate, and how to tailor your response for impact and compliance.
When you’re fielding tight deadlines and high-stakes requests, we help you cut through the noise, prioritise next steps, and respond strategically, not reactively.
This isn’t checkbox compliance. We bring strategic judgement and legal-adjacent expertise to help you explain, justify, and support your position with clarity.
We integrate seamlessly with your internal teams, from DPO to Legal to CISO ensuring a coordinated, defensible, and well-documented approach.
Our experience spans regulated industries and the public sector. We understand how context shapes risk, tone, and documentation, and we adjust accordingly.
We help you spot common pitfalls in draft responses, redactions, and timelines, reducing the risk of regulatory follow-up, penalties, or reputational damage.
We’re your expert and experienced advisory partner, independent, neutral, and focused on helping you respond with authority and professionalism.
We work with organisations navigating complex, high-stakes regulatory situations, from prolonged complaints and DSAR escalations to formal investigations, breach inquiries, and legislative consultations. Our clients include public bodies, healthcare providers, regulated tech companies, and legal teams responding to supervisory authority action across the EU and UK. Whether facing repeated regulator queries, mandated remediation, or GDPR Article 36 consultations, our support is designed to bring clarity, defensibility, and confidence at every stage. Here’s what some of our clients say about working with us:
"We were under sustained scrutiny over a medical data subject complaint that persisted for over two years. XpertDPO helped us handle each regulator query with precision, from redaction defensibility to risk documentation. Their involvement gave us the structure and confidence to manage the entire case calmly, and the matter was ultimately closed without further inquiry."
"We approached XpertDPO after our organisation had already received enforcement action and a requirement to prove remediation. Their team helped us systematically rebuild our documentation, correct governance gaps, and prepare regulator-ready evidence of improvement. It was a turning point in re-establishing our compliance posture."
"Our team relied on XpertDPO’s support during a sensitive DPIA that required formal consultation with the supervisory authority. They helped us align our position, address likely risk objections, and engage confidently. We’ve since continued working with them on sector-specific legislative consultations, where their regulator-facing clarity has been invaluable."
Trusted by teams in: Health & Social Care, Public Sector Authorities, Section 38 and 39 Organisations, Regulated Technology Providers, Higher Education, Financial Services, and Legal & Compliance Units managing active supervisory authority engagement.
When a supervisory authority makes contact, whether due to a complaint, data breach, DSAR escalation, or formal investigation, your organisation’s response needs to be accurate, timely, and defensible. But not all support models are built for that pressure.
Internal teams may lack capacity or perspective, while legal counsel can be reactive, costly, and disconnected from operational realities. Effective supervisory authority engagement demands expert guidance, real-time responsiveness, and strategic documentation, all aligned with GDPR obligations and regulator expectations. The table below compares three common response models and shows why leading organisations choose XpertDPO.
Feature / Factor | Internal Teams (DPO / Legal / Compliance) | External Legal Counsel | XpertDPO Supervisory Authority Engagement Support |
---|---|---|---|
Direct supervisory authority engagement experience (DPC, CNIL, ICO, etc.) | ⚠️ | ✔️ | ✔️ |
Operational integration with internal DPO, legal, IT and exec teams | ✔️ | ❌ | ✔️ |
Regulator-facing drafting & documentation review | ⚠️ | ✔️ | ✔️ |
Support for DSARs, complaints, and data subject correspondence under scrutiny | ⚠️ | ⚠️ | ✔️ |
Response strategy aligned with GDPR Articles 33, 58, 77–84 | ⚠️ | ✔️ | ✔️ |
Responsive, practical, real-time advisory | ⚠️ | ⚠️ | ✔️ |
Cost-effective support for non-enforcement engagement | ✔️ | ❌ | ✔️ |
Protects and supports Article 38 DPO independence | ⚠️ | ✔️ | ✔️ |
Remediation planning & documentation for regulator follow-up | ⚠️ | ❌ | ✔️ |
Legislative & public consultation submission support | ⚠️ | ⚠️ | ✔️ |
XpertDPO Supervisory Authority Engagement Support gives your team the structured, regulator-tested guidance needed to navigate audits, complaints, and investigations, without sacrificing speed, accuracy, or independence. Trusted by public bodies, regulated businesses, and DPOs across Europe, our approach combines legal-adjacent clarity, documentation rigour, and hands-on responsiveness from day one.
First, don’t panic. Identify the deadline, preserve all correspondence, and contact a specialist. XpertDPO can help assess the request, draft your response, and ensure your position is defensible and timely.
Yes. We regularly support clients handling GDPR complaints referred to supervisory authorities, including DSAR disputes, right to erasure, and complex access requests.
Absolutely. We assist throughout the investigation process, from drafting replies and managing deadlines to preparing for hearings or follow-up audits.
Yes. We help with redactions, exemptions, proportionality, and documentation, especially when the DSAR is part of a live complaint or investigation.
We support post-enforcement remediation by helping you correct gaps, document improvements, and prepare regulator-ready evidence of compliance restoration.
No. We provide legal-adjacent, expert advisory services. For legal privilege or formal representation, we coordinate with your external legal counsel where appropriate.
Yes. We’ve helped public bodies prepare formal submissions to the DPC and other regulators under Article 36 and in response to public consultations.
Yes. We don’t replace your DPO, we support them. Our role is to strengthen their function, offer second opinions, and help them manage regulator contact under Article 38.
We do. Our experience spans Irish, UK, French, Dutch, and Italian authorities, amongst others. We help align responses across jurisdictions under GDPR’s one-stop-shop mechanism.
Very quickly. We prioritise regulatory engagements and can begin with a focused intake to meet initial response needs, even on short timelines.